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Reservation & Cancellation Policy
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RESERVATION & CANCELLATION POLICY

Charters
Charter Reservation Fee is earned upon placing a hold for desired date and time. This Reservation fee will be credited towards the Charter Fee Total upon signing of Charter Contract. In the event of a cancellation by the Captain of the Shearwater due to severe weather conditions or mechanical failure, the Charterer will be offered two (2) alternative dates prior to October 15 of the current season to reschedule at no additional charge. Refunds are not offered. Catered goods are the property of the Charterer and must be paid for prior to the charter date. In the event of a postponement, catering can be delivered within Manhattan at no additional cost. Severe weather is determined solely by the Captain of the vessel. Charterer's requests for rescheduling will be considered on a case by case basis and are subject to a rescheduling fee which is calculated as up to 25% of the total charter cost, excluding taxes.

Public Sails
In the event of a cancellation by the Captain of the Shearwater due to severe weather conditions or mechanical failure, customers will be rescheduled at no additional fee. Refunds are not offered. A 24-hour notice is required for rescheduling at no extra charge. A $10.00 per passenger surcharge is required for a reschedule within 24 hours. For groups of 10 or more, the rescheduling fee is $20/person for requests received within one week of the scheduled sail date.

 

  Call us at 212-619-0885